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The Ostrich Effect: Solving Destructive Patterns at Work


Mega Sale! Save 27% on the The Ostrich Effect: Solving Destructive Patterns at Work by William A Kahn at Biblio Smiles. MPN: 20 black & white illustrations. Hurry! Limited time offer. Offer valid only while supplies last. The Ostrich Effect goes beyond the typical ''how to'' approach of most books that deal with difficult conversations at work. It aims to teach the


Product Description

The Ostrich Effect goes beyond the typical "how to" approach of most books that deal with difficult conversations at work. It aims to teach the reader what conversations to have, and when to have them, in order to solve destructive problems that occur in the workplace.

Like the proverbial ostrich with its head in the sand, people often avoid confronting small issues at work, but, if avoided, these issues will escalate and inevitably wreak havoc. Drawing on a combination of social science research and Kahn’s practical experience as an organizational psychologist, the book examines the micro-processes that underlie the way in which these problems develop and flourish. These micro-processes are tiny, fleeting, and hardly noticeable, but when they are identified, something startling becomes apparent: there is a predictable pattern to this escalation. The book uses a variety of examples to demonstrate this pattern across a range of organizations and industries, and offers a toolkit to help guide the reader in resolving people problems at work. The toolkit focuses not on changing others, but on changing how we interact with others―our own behavior is the most powerful force for change that we have.

The ostrich remains the symbol of those of us who foolishly ignore our problems while hoping that they will magically disappear. By identifying this "ostrich effect", the reader is empowered to re-frame and neutralize its impact.

Additional Information

Manufacturer:Routledge
Brand:William A Kahn
Part Number:20 black & white illustrations
Publisher:Routledge
Studio:Routledge
MPN:20 black & white illustrations
EAN:9781138023512
Item Weight:0.7 pounds
Item Size:0.49 x 9 x 9 inches
Package Weight:0.79 pounds
Package Size:5.85 x 0.73 x 0.73 inches

The Ostrich Effect: Solving Destructive Patterns at Work by William A Kahn

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The Ostrich Effect: Solving Destructive Patterns at Work

Brand: William A Kahn
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