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The One Minute Apology  CD: A Powerful Way to Make Things Better
The One Minute Apology CD: A Powerful Way to Make Things Better
In Stock
$199.99

ean: 9780060538231, isbn: 0060538236,

With his phenomenal bestsellers The One Minute Manager and Raving Fans, Ken Blanchard changed the way we approach management, leadership, and customer service. Now Blanchard, along with coauthor Margret McBride, presents a concept that, when implemen...



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